Support chatbot
CONCEPTToko Assistant
A shop assistant that answers order, stock, and shipping questions from the catalog — in Indonesian and English — and escalates gracefully.
- Chatbot
- Bilingual
- Escalation
Kumo Labs builds the quiet systems that work while you sleep — chatbots that answer like a teammate, automations that clear the busywork, and dashboards that make your data finally speak up.

Flow diagram: a new email triggers classification, which routes and summarizes the thread.
The flow catalog
Six kinds of systems, each measured by hours returned to your team. If it's repetitive and rule-shaped, it belongs on this list.
Support and sales assistants grounded in your real content — website, docs, product catalogs — with human handoff built in.
Intake, routing, approvals, reminders — the invisible conveyor belt that moves work from done to next without anyone chasing it.
Live panels that turn scattered numbers into one calm screen — sales, operations, or project health at a glance.
Your tools finally talking to each other: CRM, invoicing, messaging, spreadsheets — wired together with error handling that tells the truth.
Drafting, translating, and summarizing at your volume — with review steps where they count and style rules baked in.
The specific thing your team keeps wishing existed — scoped, built, and handed over with documentation and training.
Flow builder — try it
Three choices, one live diagram. This is the same calm logic every Kumo system ships with — yours just has more nodes.
Step 1 of 3 — Trigger
Live preview
When … and …, Kumo will ….
Integrations plugboard
These are the shapes Kumo plugs into. Bring your actual tools — the board re-wires around them, with error handling that tells the truth.
Generic names on purpose — a concept board, not a client stack.
The lab notebook
Original concept exercises by the studio — clearly labeled CONCEPT, not client work. Each one demonstrates a system end to end.
Support chatbot
CONCEPTA shop assistant that answers order, stock, and shipping questions from the catalog — in Indonesian and English — and escalates gracefully.
Ops automation
CONCEPTAn intake robot for a small agency: every incoming form is tagged, routed, and summarized into the team's channel within a minute.
Live dashboard
CONCEPTAn operations dashboard that quietly proves its worth: sales, pipeline, and on-call health on one calm screen, with honest empty states.
Ways to engage
Most engagements begin with an audit: two weeks, one repetitive process, and a report you can act on without us.
2 weeks · fixed scope
One process mapped, one prototype flow, and a report with hours-saved math. Yours to keep whoever builds it.
4–8 weeks · one system
A chatbot, an integration, or a dashboard — designed, built, documented, and handed over with training.
Monthly · retainer
Kumo keeps watch: new flows, tuning, and a monthly report on what the systems did while you slept.
Tell PIXZ.DEV what your team keeps doing by hand. The reply includes a plan, a scope, and the hours it would return.
